1. DEFINITIONS
1.1. Services – the list of medical and ancillary services provided by the Provider under the terms and conditions of this Agreement. 1.2. Public Offer – a proposal by the Provider (published on the Provider’s Website) addressed to an unlimited number of individuals to enter into this Agreement. 1.3. Provider’s Website – www.animalclinichospital.com, the official online source of information about the Provider and the Services. 1.4. Acceptance – full, unconditional acceptance of the terms of this Agreement by the Client/Legal Representative. 1.5. Client/Legal Representative – an individual who has accepted the Public Offer and signed the client intake form. 1.6. Parties – the Client/Legal Representative and the Provider.
2. SUBJECT OF THE AGREEMENT
2.1. This Agreement is a public contract considered concluded upon Acceptance by the Client. 2.2. The Provider agrees to provide veterinary services, and the Client agrees to pay for such services.
3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The Client has the right to receive qualified services, request information about their pet’s condition, and file suggestions. 3.2. The Client shall provide accurate personal and medical information and comply with veterinary recommendations. 3.3. The Provider has the right to engage third parties, verify information, and change appointment times under certain conditions. 3.4. The Provider is obligated to maintain confidentiality and provide services per applicable U.S. and California law.
4. SERVICE FEES AND PAYMENT
4.1. Prices are available at the clinic and on the website. 4.2. Payment is due at the time services are rendered unless otherwise agreed.
5. TERMS OF SERVICE DELIVERY
5.1. Services are provided by licensed professionals. 5.2. The Provider discusses services and costs verbally before performing any procedures. 5.3. Appointment scheduling is available by phone or online; walk-ins are accepted based on availability.
6. COMMUNICATION CONSENT
6.1. The Client agrees that the Provider may contact them via phone, email, or SMS. 6.2. The Provider will inform the Client verbally prior to sending SMS notifications or appointment reminders.
7. LIABILITY
7.1. The Provider is not liable for complications resulting from incomplete or inaccurate information provided by the Client. 7.2. The Parties are not liable for breach of obligations due to force majeure circumstances.
8. TERM AND TERMINATION
8.1. This Agreement is effective indefinitely unless terminated by either Party. 8.2. The Agreement may be terminated by written notice or as required by law.
9. FINAL PROVISIONS
9.1. This Agreement is governed by U.S. federal law and the laws of the State of California. 9.2. By signing the intake form or using services, the Client accepts this Agreement in full. 9.3. The Provider may update the terms of this Agreement and publish changes on the website.